FAQ

Frequently Asked Questions

We translate all languages and in any language pair!
One translator can work on 10 pages per day or 50 pages per week.  Our linguists are equipped with Computer-aided Translation (CAT) tools that help them work efficiently.
We are the top translation and interpretation company in the Philippines with headquarters in Korea and overseas branch in China. We handle more than 5,000 jobs yearly and our company is ISO 9001-certified to ensure that you receive superior quality service in all aspects.
Our translators are carefully screened, most of whom are native speakers or certified to translate in their working languages. Moreover, all translations undergo quality checking. For the assurance of our clients, we provide a Letter of Certified Translation that guarantees the accuracy of the output.
You may refer to the rates table found in each service page. For translation, we charge on a per-page basis. One page is equivalent to 250 words. For interpretation, we charge per hour with a minimum of two hours.
Translators work on documents, while Interpreters work on-site to aid in spoken communication.
Generally, we accept MS Word, MS Excel, MS PowerPoint, HTML, PDF, Photoshop, Illustrator, Pagemaker, InDesign, CAD format, Quark, Hangul, and Hoonmin word. But we accept other file types! As long as it runs on PC, we can edit it! In fact, we have in-house staff members that are readily available to work on various file types.
You may e-mail any of our Project Managers or make a quick request through the Request for a Quotation page. If you wish, you may also hand-carry them to our office. Our address is 12th Floor, 6750 Building, Ayala Avenue, Makati City, Philippines. We are beside Makati Shangri-la Hotel. Our team will be very pleased to welcome you.
We deliver translated documents through e-mail or courier. You may also opt to personally claim your files at our Makati office (Please see the address on the previous item).
We accept cash and check payments. We also accept electronic money transfer via PayPal.
Please see the address on the previous item

Bank of the Philippine Islands
Account name: Lexcode Inc.
Account no. (Peso): 0031-0720-93
Account no. (Dollar): 3204-0397-54
Swift Code: BOPIPHMM

Banco De Oro
Account name: Lexcode Inc.
Account no.: 0016-8803-1989
Swift Code: BNORPHMM

PayPal
Account name: [email protected]

Our office is open from Monday to Friday. Regular office hours is from 8:00 a.m. until 5:00 p.m. Don’t hesitate to contact the following numbers: LANDLINE (+63-2) 553-3857, 553-3861, 975-4504, 975-4406 or MOBILE (+63) 917-5392633, 917-8014949, 917-8042056, and we will gladly respond to your queries.
Yes, we do. Depending on the bulk and complexity of your project, rush orders are subject to additional minimum costs that will be indicated in the quotation.
Yes. Our quotations are absolutely free of charge!
As we value time so much, we want to help you make a wise decision fast. That is why we send you our free quotation not within a week but within the day of request!

Do you have further questions?
Call us at +63-2-553-3857 or send us an e-mail at [email protected].